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With MyKFCExperience, customers provide valuable information to the company about service standards, recipes, food quality and the environment in general. With these smaller tests, KFC improves food quality and daily service. Customers who are satisfied with the food and service or who are angry with the arrogant manager can submit their comments through the survey website and get a reward for doing so. If you want your opinion or complaint to reach company executives, you must participate in the survey and comments; Get the free GO Cup and the positive response from the customer service team.